The Pakistan Telecommunication Authority (PTA) has launched an upgraded version of its PTA CMS mobile app for Android and iOS users.
The new app provides consumers with a simpler and more secure way to register and track complaints related to telecom services.
The upgraded platform includes OTP-based multi-factor authentication, improved complaint verification, easier document uploads and better session management.
It also features a new option for consumers to report suspected fraudulent activities involving mobile numbers.
PTA said the upgrade is part of its efforts to modernize its complaint handling system and improve services for telecom consumers.
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